Frequently Asked Questions

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Q

How do I get a quote for waste services?

Please contact us to discuss your waste challenges and to obtain a no obligation quote. You can also call us at any time on 0845 299 6292 or email enquiries@uknrc.com and we will be pleased to advise you.

Q

Why don’t you have pricing on your website?

All National Resource Consortium services are fully bespoke. For this reason, we do not provide pricing information on our website. To discuss your requirements and for a no obligation quote, please contact us.

Q

Why does it matter that NRC suppliers are members?

We believe in offering national and multi-site organisations a better waste solution and providing the UK’s leading independent waste operators with access to these contracts. Our suppliers have been selected to join our network and each contributes a membership subscription. This supports NRC’s running costs which means that, unlike other providers, we aren’t reliant on profit margins that are passed on to our customers. As members, suppliers are bound to our service standards to offer consistency of national waste services and customer peace of mind.

Q

Who do I contact to report a missed collection?

In the unlikely event that you need to report a problem with your collection service, please contact us online, on 0845 299 6292 or email enquiries@uknrc.com.

Q

How should I choose which collections and bins I need?

When you appoint the National Resource Consortium to manage your national waste and recycling programme, our consultants will visit your sites and work with you to understand your incumbent systems and waste streams. We will then support you to implement our recommendations which will include containers appropriate to the waste type, volume and any site restrictions.

Q

How do I request a duplicate invoice or Waste Transfer Note (WTN)?

Our online reporting portal provides customers with easy and convenient access to all account documentation 24/7. If you require a document you can’t find in your online account, please contact us on 0845 299 6292 or email enquiries@uknrc.com.